Privacy Policy
T-Bone's Place, LLC
Effective Date: October 2026.
At T-Bone's Place, we value the trust of our readers, visitors, and customers. We believe in being straightforward about how personal information is collected and used.
This Privacy Policy applies to www.tbonesplace.com, including T-Bone's Place Mercantile and the other content and services available through our website.
1. Information We Collect
Depending on how you interact with our website, we may collect:
Contact information: Name, email address, telephone number, and information you voluntarily submit through contact forms or correspondence.
Order information: Billing and shipping addresses, purchased products, selected variants, order totals, and fulfillment details.
Personalization information: Names, artwork, photographs, or other details you voluntarily provide when ordering customized merchandise.
Email preferences: Subscription choices, mailing-list information, and related communication preferences.
Website usage information: Device and browser information, IP addresses, pages visited, referral information, and website interaction data collected through our hosting and analytics services.
We collect information when you provide it directly, place an order, subscribe to communications, interact with our website, or use features provided by our service providers.
2. How We Use Information
We use personal information as reasonably necessary to:
Process purchases, payments, and refunds.
Produce, personalize, package, and ship merchandise.
Communicate about orders, tracking, and customer service.
Respond to inquiries and requests.
Send marketing emails when a customer or visitor has opted to receive them.
Provide abandoned-cart reminders where permitted by applicable law.
Maintain website functionality, improve content, and understand website performance.
Detect fraud, protect our business and customers, and comply with legal obligations.
We do not use customer-submitted photographs or personalization materials in public advertising without appropriate authorization.
3. Payment Processing
T-Bone's Place Mercantile uses Squarespace Payments to facilitate secure online purchases.
Payment information is processed through the applicable payment service providers. T-Bone's Place may receive transaction details, payment status, and limited payment information needed to manage orders and refunds.
We do not independently collect or store complete payment card numbers through our ordinary Squarespace checkout process.
Payment service providers maintain their own privacy and security practices.
4. Website Hosting & Service Providers
Our website and online store are operated through Squarespace.
We may share information with service providers when necessary to operate the website, process payments, fulfill orders, deliver communications, maintain security, or provide customer support.
These providers may include:
Squarespace for website hosting, commerce, analytics, and email services.
Payment processing and fraud-prevention providers.
Shipping carriers, including USPS.
Other service providers engaged for legitimate business operations.
Information shared with these providers is limited to what is reasonably necessary for the relevant service.
Their handling of information may also be governed by their own privacy policies.
5. Email Subscriptions & Customer Communications
Visitors and customers may choose to subscribe to T-Bone's Place news, stories, product announcements, and other updates.
Our checkout includes an optional marketing-email signup. Customers are not required to subscribe to marketing communications to purchase merchandise.
Marketing subscribers may unsubscribe using the link provided in applicable emails.
We may still send transactional messages necessary to process orders, provide shipping information, communicate about customer service matters, or meet legal requirements.
Abandoned-cart reminder messages may be sent in accordance with applicable law and the customer's communication preferences.
6. Cookies & Website Analytics
Our website uses cookies and similar technologies that may be necessary for website functionality, shopping-cart operation, security, and performance.
Depending on our website configuration and visitor preferences, analytics technologies may also help us understand website traffic and improve the visitor experience.
Visitors may be able to manage certain cookies through website consent tools or browser settings.
Disabling some cookies may affect shopping-cart functionality or other website features.
7. Sharing & Disclosure of Personal Information
We do not sell customer mailing lists or personal contact information to outside mailing-list brokers.
We may disclose personal information when reasonably necessary to:
Complete transactions and deliver purchased products.
Provide services through authorized business providers.
Respond to lawful requests or comply with legal obligations.
Investigate fraud, security incidents, or misuse of our services.
Protect the rights, safety, and legitimate interests of our customers, visitors, and business.
Support a lawful business transfer or reorganization, subject to applicable requirements.
We do not authorize service providers to use information provided for our business operations for unrelated purposes except as permitted by applicable agreements and law.
8. Information Security & Retention
We use commercially reasonable administrative and technical measures, together with the security features provided by our service providers, to help protect personal information.
No internet-based system can guarantee absolute security.
We retain information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business and tax records, resolve disputes, and comply with applicable legal requirements.
Information that is no longer needed will be deleted or otherwise handled appropriately, subject to technical limitations and legally required retention periods.
9. Your Privacy Choices & Requests
Visitors and customers may contact us to request information about personal information we maintain, request corrections, or ask about deletion.
We will review and respond to requests in accordance with applicable law, including any relevant identity-verification requirements and lawful exceptions.
Marketing subscribers may also unsubscribe through the links included in promotional emails.
Depending on applicable state law, additional privacy rights may be available.
Privacy inquiries may be directed to hello@tbonesplace.com.
10. Children's Privacy
T-Bone's Place offers stories and other content that families may enjoy together.
Our website and Mercantile are not intended to collect personal information directly from children under 13 without appropriate parental authorization.
We do not knowingly solicit personal information from children under 13.
If we learn that we have collected information from a child in a manner inconsistent with applicable law, we will take appropriate steps to address the situation.
11. Third-Party Websites & External Links
Our website may contain links to third-party websites, social media platforms, and other independent resources.
T-Bone's Place is not responsible for the privacy practices of websites and services we do not control.
Visitors should review the privacy policies of those providers when interacting with their services.
12. Changes to This Privacy Policy
We may revise this Privacy Policy to reflect changes in our business operations, website features, technology, or applicable laws.
The Effective Date will be updated when revisions are published.
Material changes may also be communicated through our website or other appropriate channels.
13. Contact Information
For privacy questions, requests, or concerns, please contact:
T-Bone's Place, LLC
Email: hello@tbonesplace.com
Website: https://www.tbonesplace.com